Privacy Policy

1) Who we are

This website is operated by Entcho Hristov (“we”, “us”, “our”). If you have questions about this policy, contact us:

• Email: [email protected]
• Phone: (201) 744-8808

2) What we collect

We collect information you provide directly and data that’s generated when you use this site.

• Contact data: name, email, phone, and message content submitted via forms or email/SMS.
• Business details: your website URL, services requested, project notes.
• Usage data: pages viewed, links clicked, device/browser info, IP address (via analytics and server logs).
• Communications: call/SMS/chat history if you contact us or interact with AI/voice/chat assistants.

3) How we use your information

• Provide and improve our services, website, and support.
• Respond to inquiries, schedule consultations, and send requested materials.
• Diagnostics, analytics, and security (fraud/spam prevention).
• With your consent, occasional updates about services or resources.

4) Cookies & analytics

We may use cookies and similar technologies to run the site and measure performance (e.g., traffic and conversions). You can control cookies via your browser settings. Blocking some cookies may affect site features.

5) AI, chatbots & voice agents

We may use AI chat/voice assistants to answer questions, capture leads, and schedule calls. Conversations may be logged to improve accuracy and for follow-up. Don’t submit sensitive personal information through these channels.

6) Legal basis (EEA/UK visitors)

• Contract: to provide requested services or respond to inquiries.
• Legitimate interests: to operate our site, prevent abuse, and understand performance.
• Consent: where required for marketing or certain cookies.

7) Sharing your information

We don’t sell your personal information. We may share limited data with:

• Service providers (hosting, email/SMS/CRM, analytics) under agreements to protect your data.
• Legal or safety when required by law, to protect rights, or prevent abuse.
• Business transfers if we explore or complete a merger, acquisition, or asset sale.

8) Data retention

We keep information only as long as needed for the purposes above, to meet legal obligations, or to resolve disputes. You can request deletion at any time (see “Your rights”).

9) Security

We use reasonable administrative, technical, and physical safeguards appropriate for a small business website. No method of transmission or storage is 100% secure.

10) Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data, and to object or withdraw consent.

• EEA/UK: GDPR rights including access, rectification, erasure, portability, objection, and restriction.
• California: CCPA/CPRA rights including to know, delete, correct, and opt-out of certain sharing.

To exercise rights, contact [email protected]. We may need to verify your identity.

11) Children

This site is not directed to children under 13. We do not knowingly collect information from children. If you believe a child has provided data, contact us to remove it.

12) External links

Our site may link to other websites (for example, booking and legal pages on goldenwheelmarketing.com). Their practices are governed by their own policies.

13) Changes to this policy

We may update this policy from time to time. Changes take effect when posted on this page. We’ll adjust the “Last updated” date above.

14) Contact

Questions about this policy? Email [email protected] or call (201) 744-8808.